United States Department of Veterans Affairs Claims Workflows
Contribute to a United States Department of Veterans Affairs healthcare claims platform with two frontends sharing a database, supporting claim submission, provider updates, claim progress and status tracking, and payment visibility.
- My role
- Application contributor
- Context
- United States Department of Veterans Affairs healthcare delivery
- Period
- 2020–Present
- Employer
- Booz Allen Hamilton
- End customer
- United States Department of Veterans Affairs
01 / Challenge
The delivery problem.
United States Department of Veterans Affairs stakeholders needed dependable claim submission, provider updates, progress tracking, and payment visibility across two frontends sharing a database.
Who needed it: United States Department of Veterans Affairs stakeholders and engineering teams supporting healthcare claims workflows.
02 / Approach
What I personally built.
- 01
Work directly with United States Department of Veterans Affairs stakeholders to clarify claims workflows, requirements, acceptance criteria, and operational constraints.
- 02
Contribute React, JavaScript, and TypeScript frontend features supporting claim submission, provider updates, and status visibility.
- 03
Use MySQL to investigate discrepancies between application behavior and stored data across frontend and backend workflows.
- 04
Develop reusable Playwright smoke and regression tests to validate claims workflows and investigate application failures.
- 05
Demonstrate changes, incorporate stakeholder feedback, and coordinate defect investigations with developers.
03 / Outcome
What changed.
Contributed application improvements and Playwright test automation, investigated workflow and data discrepancies, and demonstrated changes to stakeholders.
- Stakeholder discovery and acceptance criteria
- React application contributions
- MySQL and cross-system investigations
- Playwright smoke and regression testing
- Demonstrations and feedback
04 / Systems & decisions
APIs, data, and infrastructure.
Two frontends support healthcare claims workflows against a shared database.
React, TypeScript, and JavaScript supply application features. MySQL investigations connect visible behavior to stored records.
Playwright provides reusable browser tests for smoke and regression validation of claims workflows.
Authentication and restricted environment access affect investigation and validation. Internal endpoints and environment details are not public.
Constraints and tradeoffs
- Changes must account for shared data across two frontends; a visible UI issue can require investigation beyond the affected screen.
- Stakeholder acceptance criteria guide implementation and validation within restricted environments.
05 / Evidence
What you can inspect.
Documented contributions
The career record documents frontend contributions, Playwright smoke and regression automation, stakeholder demonstrations, and MySQL investigations. Client source code, screenshots, and internal endpoints are not public.
How this supports my FDE direction
This work demonstrates customer discovery, application implementation, cross-system troubleshooting, and feedback-driven delivery.
06 / Toolkit
Tools in context.
This account is derived from documented career responsibilities. Client-sensitive details are intentionally generalized, and no undisclosed metrics are presented.